Refund and Returns Policy

Thank you for choosing Skertt! This Refund and Returns Policy outlines the terms and conditions regarding refunds and returns for digital products, including Lightroom presets, purchased from our website. By purchasing Skertt, you agree to the policies detailed below.

• Refund Policy:

1. Digital Products:
   – Due to the nature of digital products, all sales are final. We do not offer refunds for downloaded or purchased digital items, including Lightroom presets.
2. Exceptional Circumstances:
   – Refunds may be considered on a case-by-case basis for exceptional circumstances, such as technical issues preventing the download or use of the product. Please contact our customer support at [hi@skertt.com] for assistance.

• Returns Policy:

1. Digital Products:
   – As digital products cannot be physically returned, we do not accept returns. Please review product descriptions and compatibility requirements before making a purchase.

• Cancellation Policy:

1. Order Cancellation:
   – Once an order is placed and payment is processed, it cannot be canceled. Please double-check your order before completing the purchase.

• Customer Support:

1. Contacting Support:
   – If you encounter any issues with your digital product, please contact our customer support team at [hi@skertt.com]. We are here to assist you and address any concerns.

• Faulty or Defective Products:

1. Reporting Issues:
   – In the rare event that you receive a faulty or defective digital product, please contact our customer support team within [number of days] days of purchase. We will work to resolve the issue promptly.
2. Replacement or Resolution:
   – Depending on the circumstances, we may offer a replacement product or provide a resolution to address the issue to your satisfaction.

• Changes to this Refund and Returns Policy:

1. Updates:
   – We may update this Refund and Returns Policy to reflect changes in our practices. Check this page periodically for the latest information.

• Contact Us:

1. Questions:
   – If you have any questions or concerns regarding our Refund and Returns Policy, please contact us at [hi@skertt.com].

By making a purchase on Skertt, you acknowledge and agree to the terms outlined in this Refund and Returns Policy. Your continued use of our services constitutes your acceptance of any changes or updates to the policy.

Thank you for choosing Skertt, and we appreciate your understanding of our digital product refund and returns policies.